Last updated: October 14, 2026
Who we are:
RecovRentals is a face down recovery equipment rental service based in London, Ontario.
Phone: 519-702-6797.
What information we collect:
When you contact us or submit an inquiry, we collect only what is necessary to process your rental:
Your name
Email address
Delivery address
Surgery date
We do not collect payment information through this website. We do not collect health records or medical history.
Why we collect it:
Your information is used solely to confirm your rental booking, coordinate same-day delivery, and follow up on your inquiry. We do not use it for marketing purposes without your consent.
How we store it:
Your information is stored securely and is accessible only to RecovRentals staff involved in fulfilling your rental. We do not sell, share, or transfer your personal information to third parties.
How long we keep it:
We retain your information for up to 12 months following your rental period, after which it is deleted. If you would like your information removed sooner, contact us directly at 519-702-6797.
Your rights:
Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information at any time.
Contact:
For any privacy questions or requests, contact us at 519-702-6797 or through support@recovrentals.com